Q.   Let's start at the beginning.  What is a Virtual Assistant? A Virtual Assistant is an independent business person who creates a unique partnership with her clients.  This partnership is a way of providing administrative support to entrepreneurs, consultants and/or small business owners, virtually .... at a distance.   Q.   Where do les diVAs fit into this picture? les diVAs are highly skilled Virtual Assistants with a wealth of experience.  We can support you with nearly any administrative task that needs to be done.  And, because distractions and interruptions are limited, we're often able to do these more efficiently.   Q.   How do we do business together when we're in two different        locations? The world of technology offers numerous ways for us to communicate, share documents and brainstorm across time and space, regardless of geographic location.   With telephones, faxes, e-mail, we are able to stay in touch without being limited to "normal"  business hours.   Q.   What if I need expertise that my diVA doesn't have? Just ask.  One common diVA characteristic is the ability and willingness to think and perform outside the box.  If a diVA needs to learn a new skill to meet a client's needs, she'll do that.  Or, she'll find someone who does have those skills   Q.   What particular skills/expertise/equipment do I need  to work        successfully with a diVA? It's helpful if you're comfortable with PCs, e-mail, faxes and technology in general.  You also need to communicate well and be open to new ideas and new approaches to solving problems AND have a clear idea of your goals.  You also have to be willing to delegate.   Q.   What are the advantages of partnering with one of  the "diVAs"? Experience ... Each diVA has many years of experience in the corporate world.  Now, by choice, each is an independent business woman who uses those skills to assist her clients. Personal Attention ... We realize that each client has different needs and expectations for his/her business.  We work closely with each client to understand and meet those needs. Initiative ... diVAs learn to anticipate their client's needs and also seek out new ways to help them grow their business. Team Coverage ... Although you will be working primarily with one diVA, the other diVAs will be available if your diVA is on vacation or needs additional help to complete a large project.   Q.   Ok, I can see that   a diVA could really help me, but ... let's talk nuts and        bolts here ... how much do you charge?  As independent business owners, each diVA sets her own rates.  You can expect the hourly rate to be slightly more than you'd pay an "in house" employee, but just think ... you're only paying for billable time and expenses for your projects.  You're not paying for payroll taxes, health insurance, office space and equipment. In addition to hourly rates, each diVA offers a retainer rate based on a certain number of billable hours per month.  Just ask for details. If you have other questions, please contact  us.  We'll be happy to answer them!